Job Description:听

The Anderson Language and Technology Center (ALTEC) is currently seeking a Language Classes Operations Assistant. This person will typically work 8-15 hours per week between 9:00am-6pm Monday-Friday, depending on scheduling needs. This position will also conduct work in ALTEC鈥檚 community space, The HIVE, and will assist with tasks related to ALTEC鈥檚 non-credit language classes.

Core Job Duties:听听

Operational Support during Class Registration Windows:听

  • Monitor CVENT registration reports and add information to spreadsheets daily
  • Tag students and add new patron information correctly in Mailchimp daily
  • Assist with tech support issues and customer concerns
  • Assist with enrolling/Unenrolling patrons in Canvas courses
  • Inventory Canvas course content and report findings to supervisor
  • Meet with Language Classes Program Coordinator as needed

Language Classes Marketing: 听

  • Create and send monthly email newsletters through MailChimp
  • Conceptualize unique marketing ideas for ALTEC Language Classes
  • Promote Language Classes on social media and in-person via presentations and event tabling
  • Promote Language Classes via email campaigns to specific audiences
  • Track marketing effort results via project management software
  • Post Qualtrics surveys in Canvas courses at the end of class sessions
  • Collect and analyze post-course survey data, and prepare reports on student feedback and course evaluations
  • Share reports with Language Classes Program Coordinator

Patron Services at The HIVE:听

  • Assist patrons with checking out resource materials
  • Support event set up and breakdown
  • Direct patrons to classroom and office locations
  • Provide suggestions on areas of improvement based on patron feedback
  • Carry out opening, closing, daily operational office tasks
  • Contribute to workflow of special projects as assigned.

Required Skills/Abilities:听

  • An interest in marketing and communications
  • Excellent attention to detail and a high motivation to learn
  • Creative mindset
  • Eagerness to engage with business partners, clients, and team members
  • Excellent technological literacy
  • Dependability
  • Ability to work independently as well as on a team
  • A proactive, service-focused attitude
  • Excellent oral and written communication

Compensation and Benefits

Compensation for this role is $17.69 hourly. 听Sick leave is available for this position. Additional听information can be found on the听human resources website.

Application:

  • R茅sum茅 with tutoring, teaching or other applicable work experience.
  • A word document with the following:听
    Two professional references with contact information
    Times availabe to work

Non-Discrimination Statement :听

The University of Colorado does not discriminate on the basis of race, color, national听origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender听identity, gender expression, veteran status, political affiliation, or political philosophy.听All qualified individuals are encouraged to apply. Click听here听for a list of ADA and Title听IX coordinators. To view the Regent policy, please click听. This organization听participates in. We will provide the Social Security Administration and, if听necessary, the Department of Homeland Security, with information from each听employee's I-9 form to confirm work authorization.听听

Reasonable Accommodations for Applicants with Disabilities:听听

CU Boulder is committed to making information and resources that are available via听the web accessible for all users. If you are a job seeker and need accessibility听assistance or an accommodation in order to apply for one of our open positions,听please submit an accessibility request or call 303-735-4357 (5-HELP) to submit a听request for assistance.听

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